Case Studies — CipherRun Security Automation

Case Study #1 · Healthcare

Pacific Regional Medical Center

A 340-bed regional hospital with a 3-person IT security team. Every morning meant 15–20 suspicious emails in the queue. Manual triage consumed 90 minutes per incident — time their analysts couldn't afford to spend.

80%

triage time reduction

18 min

avg incident response

312

alerts resolved/month

0

PHI breach incidents

Before CipherRun — Manual Triage

Manual Process

Analyst reviews email → Opens sandbox tool → Submits URL to check → Waits 3–5 min for result → Extracts IOCs manually → Opens ticket in Jira → Notifies SOC via Slack → Documents in SharePoint

Total time: 60–90 min per incident · 1 analyst dedicated full-time to triage

After CipherRun — Automated Workflow

CipherRun Workflow

Email received trigger → Phishing triage workflow runs → URL + domain checked automatically → IOCs extracted + scored 0–100 → Quarantine or Slack notification → Ticket auto-created in Jira → Full audit log exported

Total time: 18 min avg · Fully automated · Analyst reviews only high-severity cases

We had three analysts and 40,000 endpoints. Every phishing email that required human investigation burned time we didn't have. Now the workflow handles the first response. Analysts step in only when the score hits 70 or above. We have time again — to actually work on the projects that matter, not just process alerts.

— Marcus Chen, IT Security Manager, Pacific Regional Medical Center

What the workflow does

Email received → URLhaus + AbuseIPDB check → From/Reply-To mismatch detection → GPT-4o-mini intent analysis → Risk score 0–100 → Quarantine + Slack if score ≥ 60 → Jira ticket auto-created → Audit log exported

Case Study #2 · Fintech / Compliance

Northfield Financial Services

A mid-size wealth management firm preparing for their SOC 2 Type II audit. Their biggest gap: they couldn't demonstrate that security incidents were handled consistently. Every auditor question about automated response felt like a liability.

$140K

saved vs. audit addendum

100%

of incidents documented

14

controls automated

0

audit findings on IR

Before CipherRun — Audit Preparation

Before

Analyst manually reviews alerts → Response varies by analyst → No consistent evidence trail → Documentation via email threads → Auditor requests incident logs → Manual reconstruction of timeline → Addendum to scope — $140K extra

SOC 2 Type II requires documented, consistent controls — not "someone dealt with it"

After CipherRun — Compliance-Ready

CipherRun Workflow

Trigger fires on any event → Standardized workflow executes → Every action logged with timestamp → Ticket auto-created with full context → Export to compliance portal → Evidence package ready for auditor

Every workflow execution is an auditable, timestamped record. Ready in seconds, not days.

The auditor asked us to show evidence that incidents were handled consistently. Before CipherRun, we'd have spent two weeks reconstructing logs from email chains. With the workflow logs, I exported the evidence package in 20 minutes. The finding wasn't about our incident response — it was about our documentation. CipherRun fixed both.

— Priya Okafor, Head of Information Security, Northfield Financial Services

Controls automated for SOC 2

Suspicious login detection → Anomalous file access monitoring → Vendor account review triggers → MFA reset automation → Cloud config drift detection → Full audit log export to portal

Case Study #3 · SaaS / Ransomware Response

TechBridge Solutions

A 90-person B2B SaaS company with a lean security team and an aggressive growth roadmap. Ransomware was the nightmare scenario — they had tabletop exercises documented, but no automated response path that didn't start with "call someone."

12 min

to full containment

0

production systems encrypted

6 hrs

of manual response avoided

1

engineer required for cleanup

The incident — Saturday 2:14 AM

What happened

Emotet variant detected by EDR → Alert fires, on-call engineer asleep → Threat intel confirms: Emotet + Cobalt Strike → CipherRun workflow auto-triggered at 2:14 AM

No human in the loop at the start. The workflow woke up because the trigger fired.

What CipherRun did in 12 minutes

CipherRun Workflow — Automated

2:14 AM — Ransomware IR workflow triggered

2:15 — Affected host isolated via API

2:17 — Threat intel correlated (AlienVault OTX confirmed Emotet + Cobalt Strike)

2:19 — Jira incident ticket created with MITRE ATT&CK mapping + runbook steps

2:22 — Slack alert sent to security team with affected host list + IOCs

2:24 — Cloud storage audit triggered — checking for lateral movement artifacts

2:26 — Full containment confirmed. Engineer woken with complete incident report.

Containment complete before the first phone call. Engineer reviewed the full report over coffee.

We had the runbooks. We had the team. What we didn't have was a way to start responding at 2 AM without a human in the loop. The workflow was the difference between containing this in 12 minutes and explaining to 300 enterprise customers why their data was encrypted. We got the incident report in Slack before we even opened our laptops.

— James Whitfield, Director of Security, TechBridge Solutions

The workflow that stopped it

Ransomware indicator trigger → Host isolation via API → Threat intel correlation → IOC extraction + MITRE mapping → Jira ticket + Slack alert → Cloud storage audit for lateral movement → Full incident report exported

Start with your first workflow.

Three teams, three different problems, same platform. CipherRun handles the automation so you can focus on the work that actually requires humans.

…or join the SOC practitioner community …or see pricing